Conclusion of contract / possibility of correction
The customer’s order constitutes an offer. A contract is only concluded after acceptance on our part. An order is only possible if all mandatory fields marked with * in the order form are filled in. If any information is missing or if we cannot fulfill the order for any other reason, the customer will receive an error message. Before the final submission of the order, the customer is given the opportunity to correct his order. Supporting detailed information is given to the customer directly in the course of the ordering process. As soon as the order process is completed, the customer will be notified by an info window “Your order is completed and has been successfully sent to us”. This does not constitute an acceptance of the customer’s offer on our part.
Acknowledgement of receipt
When we have received the order, the customer will be notified of the receipt of his order via the e-mail address he has provided. This notification does not constitute an acceptance of the customer’s offer on our part.
The purchase contract is stored by us, but is not accessible to the customer via our web store. If the customer wants to print the text of the contract after his order, he can proceed as follows: Send us an e-mail to email@example.com.
The contract language is English.
The webshop is basically aimed at all countries with which legal trade is possible.
Conclusion of contract
The customer’s order constitutes an offer. A contract is only concluded after acceptance on our part. The acceptance takes place with the dispatch of the ordered goods. Our confirmation of receipt of the customer’s order by e-mail is not an acceptance of the offer on our part.
Binding of the customer to his offer
The customer is bound to his order for fourteen days from receipt of this order.
Receipt of the order
The date of receipt of the order will be announced to the customer immediately in the confirmation of receipt.
Prices and shipping costs
All prices are total prices. They are inclusive of all taxes, including VAT and duties, as well as shipping costs, unless these are shown separately. In case of delivery outside Switzerland, the consumer has to bear all import and export charges including any customs duties, fees and charges.
Due date / advance payment
If no other method of payment has been agreed, the customer undertakes to pay the purchase price in full upon conclusion of the contract. The goods will be delivered only after receipt of the amount on our bank account.
Non-existing right of withdrawal (right of rescission)
For goods that are made to customer specifications or clearly tailored to personal needs, there is no right of withdrawal (right of rescission). This applies to all our products.
The provisions on the statutory warranty apply. The warranty period for the delivery of movable goods is two years from the date of acceptance of the goods.
Customer service / Warranty
Complaints based on legal warranty claims or other complaints can be made under the contact details listed in the imprint.
Unless otherwise agreed, we deliver within 45 days after our confirmation of the concluded contract.
Retention of title
The goods remain our property until full payment.